What is sync?

Sync connects the app on your phone with your team's database on childhealth.maventy.org. It downloads all patients and visits from your database and uploads records you've entered on your phone.

This includes deletions: if you delete a patient or visit on your phone, it's deleted everywhere the next time you sync.

The app is designed for offline work — record visits without any internet connection, then sync whenever you're back in range.

Is sync right for you?

Sync is a good fit if either of these apply:

• Your team records visits on multiple phones and you want a shared view of all records, on any phone or the website
• You want your phone records backed up to the database

The app works whether or not you have reliable internet. You can record data without an internet connection, and sync when you get back online. If you always have internet, sync whenever you want.

One-time setup

1. Create an account

You'll need an account at childhealth.maventy.org. If you don't have one, register for free.

2. Join or create a database on the website

You'll need to belong to the database you want to use for sync. If you're not in one yet, join or create one:

• If you are the team leader: create your database on the website, then invite your team members by email from your database page.
• If you are a team member: ask your team leader to invite you by email from their database page.

3. Enter your credentials in the app

Open Settings in the app and enter your childhealth.maventy.org username and password. The app remembers these — you only need to do this once.

Screenshots below show test data; your screen will look different.

How to sync

From the main screen, tap Sync, then tap Sync Now.

What you will see during syncing

A progress bar shows how the sync is going. You can stop and resume at any time — the next sync will pick up where it left off. When sync completes, you'll see a summary of what was downloaded and uploaded.

Download size

The first sync downloads all data for your database. Storage on your phone is roughly 200 bytes per patient and 400 bytes per visit. Data is compressed during transfer, so the download is significantly smaller than the storage it uses on your phone. For example, a database with 17,000 patients and 90,000 visits downloads about 10–15 MB and uses about 36 MB of phone storage.

After the first sync, only new changes are transferred, so later syncs are much faster and use much less data.

Searching patients

After syncing, tap Tracking database to search by name or location.

Languages

The app is available in French, Spanish, and Portuguese.

Troubleshooting

"Unable to resolve host"

This usually means your phone lost its wifi or data connection. Just tap Sync now again — it will pick up where it left off.

Questions?

Contact us if you run into any issues or have questions.